Welcome to THE LUME ELEGANCE. Your privacy is important to us. This policy explains what data we collect and how we use it.
1. Information We Collect
When you shop on our website, we collect:Name, Phone Number, Email AddressShipping Address (for delivery)Payment Information (We do NOT store your card/UPI details, it’s handled securely by Razorpay / PhonePe / Cashfree)Product preferences and browsing history
2. How We Use Your InformationTo process and ship your orders (Bangles, Juttis etc.)To contact you on WhatsApp about order updatesTo improve our products and websiteTo send you offers (only if you agree, you can unsubscribe anytime)
3. Sharing of Information
We NEVER sell your data.
We only share it with:Delivery Partners (Delhivery, DTDC, Shiprocket) – only for shippingPayment Gateways (Razorpay / UPI) – to process paymentAs required by Indian law
4. Cookies
Our website uses cookies to keep your cart saved and to show you relevant products. You can disable cookies in your browser.
5. Data Security
We use SSL security on our website. Your data is safe with us.
6. Your Rights:
You can anytime ask us to:
See what data we have about you
Delete your data
Correct your data
Just WhatsApp us at: [+919727421361] or Email: care@thelumeelegance.com
7.Contact Us
THE LUME ELEGANCE
India
Email: care@thelumeelegance.com
Phone: [+919727421361]
8. Changes
If we update this policy, we will post it here.